November 23, 2009

10 Tips For Creating a Brilliant Landing Page

By Joanna Colek

Building a great landing page should be on top of your priority list if you want your website visitors transformed into customers.

While a great looking website can grab the attention of your visitors, a strong landing page will keep them involved and get them to buy your products/services.

Wikipedia defines a landing page as:

The page that appears when a potential customer clicks on an advertisement or a search-engine result link. The page will usually display content that is a logical extension of the advertisement or link, and that is optimized to feature specific keywords or phrases for indexing by search engines

Wikipedia's definition sums it up nicely but there is certainly more to a great landing page then relevant and keyword rich content. Here are 10 things that you should be looking at when optimizing a landing page:

- Relevant Content

A landing page's content should be directly related to organic search results, PPC campaign, anchor text in inbound links and any other targeted inbound advertising, online and offline. If people don't get what they expect, they will be more likely to leave.

- Multiple Landing Pages

A landing page shouldn't necessarily be your homepage. In many instances a homepage is a good landing page. However, for more targeted traffíc and better results, you want a landing page to be focused on a specific offering and specific call for action. To accomplish this, a given website should have multiple landing pages. Create some deep link landing pages that will focus on a specific proposition and your conversion rate will be higher.

- Focus on Functionality

More and more visitors seem to judge the professionalism and credibility of a site by its design. To satisfy this, many website owners concentrate on the design aspect instead of focusing on its functionality. A well-designed landing page is essentially worthless if the prospect can't accomplish anything. While I wouldn't suggest skimping on the design, it shouldn't be your priority. Focus on the exact steps you want your visitor to take and design a page with that in mind.

- Call To Action

You got visitors to your landing page, now direct them to take action. Make it clear and highly noticeable without overwhelming your audience. Whether it's a sign-up form or a "buy now" button, make it the focus of your page.

- Send a Clear Message

Keep your landing page clean and clutter free so your visitors stay focused on your message. Emphasize the biggest reasons that they should carry out the applicable call to action with larger text, contrasting colors, images. Make it easier for them to scan the content by using lists and getting right to the point.

- Provide Incentive

Bribing your visitors with freebies and samples is a proven method of enticing them to sign up. Provide more than your competition but don't sell yourself short either. Provide a list of reasons why your offering is better and what exactly the visitor can expect. Provide references and testimonials.

- Make Visitors Stay

Avoid sending your visitors to another page unless it is absolutely necessary. That includes any internal navigation as well as external banners. If you eliminate all distractions and limit navigation options, you stand a better chance of keeping your visitors around.

- Simple is Better

Make it easy for your visitors to complete the action you want them to. Less confusion and decision making for your visitor means better conversions rate for your landing page. Don't provide multiple choices and throw in optional extras. Focus on the pitch the page was created for.

- Power of Freebies

Everyone likes free offers. They are hard to resist and can be a powerful conversion tool. Whether a call to action is free or something free is receíved as a result of carrying out a call to action, it certainly doesn't hurt. If your competition charges for something and you provide it for free, you'll win the customer. Remember, just because you make a free offer doesn't mean that it shouldn't be quality. 

- Testing

In a recent post "How to Turn Website Visitors into Buyers", I've stressed how important testing is in finding out what your visitors like. Testing various text, call to action forms, layouts will give you a true idea what produces the best results as far as conversion.

Using a tool like Google's Website Optimizer you can easily monitor the conversion rate, bounce rate, and tons of other useful metrics found in most modern day web analytics apps. Using these metrics you can easily figure out which version will be your optimal page, one that maximizes the results.

Creating a successful and effective landing page takes a lot of work but should be the focus for anyone involved with a website. Whether you are a website owner, web designer, web developer or a web marketing specialist you must be aware of the components that comprise a solid landing page. After all this can mean a website's success or failure.
 
About The Author
Joanna Colek is the owner of Joanna Ciolek Web Design Studio, based in North Denver, Colorado.

November 16, 2009

Build a Profitable Twitter Profile

By Harold Hemmings

Twitter is one of the fastest growing marketplaces on the Internet. The reason why so many people like Twitter is because it is actually the perfect communication tool for people who don't understand and don't want to learn about Internet technology and the technological geek-speak that goes along with it.

A few years back, I asked someone for his dad's email address. The son replied telling me that you just email his name. The son was clueless that there was an actual email address behind the shortcut for his dad's name. He did not understand email, and he did not care that he did not understand it. He was able to use it in a manner that was easy for him, and that is all that really mattered.

What makes Twitter so popular to the masses is that one does not have to be tech-savvy to use the service. The new user simply needs to locate the profile of the person he or she wants to follow, and then the user simply clicks "Follow". From that day forward, anytime the person "Followed" posts (tweets) new information to his or her micro-blog, Followers will be notified about the message in the Twitter Timeline.

The only thing that is really difficult about Twitter is that new people seldom understand that they must "Follow" someone, before they start to receive messages from others. But once someone has chosen to follow a few people, they get the idea behind Twitter very quickly.

With its' system of 140 character micro-posts (referred to as "tweets"), users are able to communicate information to other users. Sometimes the tweeted info is a random comment, but often the tweets mean something to somebody.

For the average consumer, they can log into Twitter to update grandma about the lives of the grandchildren and to provide links to family pictures.

Although the service has been available since 2006, the Internet marketing community was really slow to catch on to the value of the Twitter community. Most Internet marketers hadn't heard of Twitter until 2008. Even then, online marketers were slow to see any real value in the platform. But in 2009, Twitter finally hit its stride in getting the word out about its service, in large part due to the Ashton Kutcher vs. CNN Twitter Follower Challenge.

Ashton Kutcher (@aplusk) challenged CNN (@cnnbrk) to a race to one million Twitter Followers. On April 17th, 2009, Ashton became the first Twitter user to reach one million followers. CNN passed the mark a few hours later, but Ashton won the race fair and square.

Understanding The Value Of The Twitter Community

In March of 2008, Twitter was estimated to have one million active users, according to Michael Arrington of TechCrunch. But amazingly, over the course of the following year, Twitter was able to expand its user base by 32-37 times, according to which news source you trust for your data.

On July 30th 2009, the Philadelphia Enquirer reported that Twitter had "increased its user base by 37-fold to more than 32 million users worldwide, 18-20 million of whom reside in the United States".

Now, the naysayers are fond of pointing out that Twitter's attrition rate is quite large, with 60% of new users disappearing after signing up for the service. But if the Philadelphia Enquirer's estimation is correct that "only 40 percent of first-timers become habitual visitors", then the remaining 12.8 million users still make a viable and vibrant Twitter community.

Each individual user inside the Twitter community is capable of building his or her own community of Followers.

As Ashton Kutcher has taught us, building a Follower list is fairly straight forward - when people are interested in you and what you have to say, they will follow you on Twitter to see what you have to say.

To date, nearly 3 million Twitter users have decided that they care enough about Kutcher's life to follow his personal tweets. Of course, I am sure it helps that he occasionally posts pictures of his wife, Demi Moore, in his tweets. Not only did Kutcher share a shot of his Demi's derriere, he also proved that rich people have ugly furniture too.

How Can One Benefit From A Large Twitter Following?

Some of Twitter's 12.8 million active users will benefit handsomely for building a larger Follower's list, while other people will not.

It is pointed out by @web2marketer, "It's not about how many Twitter followers you have...the only thing that matters is - are they listening?"

This is the key, of course.

Some people build huge lists of Followers, but don't say anything worthwhile or interesting. Some are only interested in building their Followers list for the sake of building Followers.

If no one wants to listen to what you have to say, it does not matter whether you have 1 Follower or 2.9 million Followers. If no one is "listening" to what you have to say, you will not make any money from your participation in Twitter.

On the other hand, if people are "listening" to what you have to say and "clicking" the links you tell them to click, then you have a good chance of earning real money as a result of your Twitter activities.

It has been said that the consumer needs to see or hear your name or your marketing message 7 times, before they will trust you enough to buy from you. Professionals in the direct marketíng industry suggest that 82% of all consumers (business people or otherwise) will buy your products or services on the second to the ninth exposure to your marketing message.

Twitter allows you to carry a continuous dialog with those most likely to buy what you are selling - through the Public Timeline of the people following you in Twitter. Once people have started to pay attention to what you tell them, and once they start absorbing your marketing message, then gaining your Followers trust is made easier. Once people are listening to you, you can earn their trust fairly quickly.

An idea presented by @contentmanager is that television has had 80+ years to perfect its advertising model. Television seems committed to the concept of 42 minutes of content to anchor 18 minutes of advertising. These numbers translate into 70% content to provide an anchor for its 30% advertising. In context, he says that the 70% content is designed to attract attention and win trust, and then the 30% advertising is designed to earn profíts and cover the costs of building content.

Understand That It Is A Numbers Game

As a successful Twitter marketer, your first goal is always to attract Followers (an audience). Your second goal is to win the trust of your Followers (your viewing audience). Only after you have earned the trust of your Followers should you endeavor to advertise to your Twitter Followers list (to earn revenue). If you have earned the trust of your Twitter Followers, revenue is certain to follow.

But, as with anything in business, it is a numbers game. A certain percentage of the number of people exposed to your Twitter profile will become Followers. A certain percentage of those people following you, will actually read what you have to say. A certain percentage of those people will click your links. And if that link leads to a page where you can earn revenue, only a certain percentage of people will buy your pitch.

For most people, the only certainty is that they need to grow their audience, and in the case of the Twitter community, they need to grow their list of Twitter Followers. In the numbers game, if you can build up your audience, you can boost your revenue. It is as simple as that.

If you drop by our website shown below, we will show you how we can help you build your Followers' list. But after that, it is up to you. It is up to you to gain the interest and trust of your Followers. Once you have done that, then the only thing that will matter is - are they listening?  

About The Author
Harold Hemmings is the owner of a website dedicated to helping people grow their Twitter Followers List at an accelerated pace.

November 01, 2009

Educate Businesses in Tactical SEM

It's about providing advice to clients on writing press releases and articles, on-site blogging, and how to get involved in social media marketing, together with tweeting.

But how many website owners either have the necessary skills or the resources to relate information about their "products" in a meaningful way in online articles and press releases? In my experience, not many. Most companies appear reluctant to become involved in this, and worse, cannot perceive any real value in a subject they barely understand.

At the height of the dot.com crash at the start of the millennium, I was working with a web design agency in London. To my mind then, and it remains so now, the importance of using the internet as a medium to expand reach and to bring in more business could not be clearer, but the bottom line is that when times get tough, the tough cut internet spend. That will sound a little strange to our industry, but it is inexplicably true.

From my company's perspective, quality SEO's are a rare breed and their real value should not only be to provide an excellent service but to educate management (those who will listen, that is) on what we have to offer, which is to help drive traffic to their website and boost revenue. In reality though, this is a far harder job than one would expect. It seems that most companies are resistant to dedicating resources to this effort. As such, SEM lacks both the financial and human resources that need its support.

Our industry has a long way to go yet in assembling and disseminating this concept. With directories moribund and other short-cuts removed from link building processes, providing quality SEO services today belongs in the hands of the wordsmith, the blogger and the social media engineer. And yet, how do we get this message across convincingly?

In one of my posts on this issue, I got the following comment: "Show them the results. Don't even talk about SEO...then tell them how much in time and resources it's going to take." That's all very good and valuable but how many company executives understand what they are paying for prior to "showing them the results"? Case studies and/or a results-based campaign? That is one strategy we are using for our clients.

In a related article I read recently, an SEO company was explaining why they didn't end up closing more of their proposals. It was because they advised the company from the outset about how much in-house involvement was required in successfully delivering a comprehensive SEM campaign. It sort of summed up why we need to do more in providing information that will educate companies about the effectiveness of what we are looking to achieve for them.

There is also a case for educating SEO/SEM firms themselves, as almost every week I receive emails from SEO outsourcing companies, generally from India. The majority of these emails pitch the same tired old submission services, including the outmoded reciprocals. On one occasion I decided to try them out - it was a very cheap experiment - and found that not one single link out of the dozen they had submitted appeared in Google's indexes.

Also, there are many SEO companies that falsely claim they can get a client's website to the top of the search engines for a given keyword or phrase. This has always been a contentious claim, as we could easily get any site to the top of the first page of Google/Bing if the search term is easy to compete on, although the chances are it won't be searched on. Too much of the time these blanket assurances are an across-the-board, indiscriminate boast. Try "music", go up against Yahoo, and see what happens. So, let's now look at some possibilities:
• It is extremely rare for management to understand the benefits and economics of SEM in organic search and how it can lead to extended market reach and more customers. Too much of the time they take the view that to boost revenue, or in a recession to maintain it, they need to fall back on the reliance of traditional media. The result of this is that migration languishes and profitability targets stagnate. We need to convince them otherwise with case studies and, where appropriate, with results-driven campaigns.

• One of the major problems in SEM today is that human resources do not normally extend to writers who are conversant with the web in general, and blogging and social media in particular. As such, the SEM is often asked to write about subjects they are unfamiliar with. If no in-house assistance is provided, the chances are the project won't ever get off the ground. Ideally, companies need to start to look at hiring staff that can implement SEM strategies effectively. But they won't change until management starts to understand how marketing online actually works. When they do, it could result in a shift of marketing spend towards SEM.

• The other difficulty is in the actual measuring of SEM, as the search engines have blocked page ranking tools, which in turn leads to sketchy reports on how the campaign is proceeding. Placement is the only real arbiter on this and that takes time. Companies need to be made aware of this.

• It really is no excuse for companies who are looking to the search engines to broaden their exposure to say that they don't have the time. They have the time for glossy brochures and hoardings, so why not divert some of that effort to the internet? We may all be experiencing difficult times at the moment and the idea of expanded SEM campaigns now, with companies downsizing and all that entails, should not translate into "campaign postponed". SEM is the cheapest way of getting a company's message across to new markets.

As one of the clients we have just taken on board mentioned above, let's look at the guts of the proposal we submitted in developing their online presence:
• Creation of RSS feeds for the dissemination and syndication of news;

• Submission of articles to high-value article sites;

• Updates to the meta information, including adjusting copy where appropriate to target specific key phrases;

• Creation of a presence in the Facebook community;

• Setting up a Twitter account to post weekly news as well as breaking news;

• Development of an on-site blog with regular updates, linking the headline from the home page so the search engines see movement;

• Writing and submitting to blogs related to their industry;

• Where circumstances permit, post regular podcasts, including YouTube and Google videos.

To sum up, we need to create a method, typically via case studies, by which companies not only see the value in SEM but, more importantly, how they ought to be participating in it.







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